I can't contact my TPP Partner! What do I do?

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While TPP Wholesale is a wholesale business and we do not deal directly with consumers, we do attempt to provide domain name owners with the details of their domain name provider (TPP Partner) or access to their domain name wherever possible. This article tells you how to contact your domain name provider, as well as how to request further information on your domain from us.

If you do not know how to contact your domain name provider, you can retrieve their contact details online by clicking here:

If you are unable to contact your domain name provider using these contact details for a .au domain and still require access to your domain name you will need to follow the guide here:

Once you have retrieved your domain password you can fill in this form to split your domain name from your domain name provider’s account:

The partner split process can take up to 72 hours. If your domain name is expired, we can expedite the above process.
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