How do I set up my email on Outlook 2013?

Before you can configure email software to send and receive emails from our servers, you must:
  1. Purchase a cPanel or Cloud hosting subscription service
  2. Create an email account on our cPanel or Cloud hosting servers
  3. Ensure you have your incoming, outgoing, username and password details ready to go
Once you have done this, you can configure your email software to connect to the email account you created on our servers.

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use Microsoft Outlook. For further assistance in using Microsoft Outlook 2013, please see Microsoft's Outlook 2013 support pages.

Setup an email account in Outlook 2013 website tutorial
  • Open Microsoft Outlook 2013
  • Click File
  • Click Info from the left side menu
  • Click Account Settings
  • Select the Account Settings...option from the drop down


Outlook 2013 Email Setup Tutorial
  • Under the Email tab, click New

Outlook 2013 1

Note: If you're making changes to an existing account, you will see a list of email accounts that exist within Outlook 2013 under the Email tab. Double click on the email account you wish to make changes to, then skip to step 9
  • Select the Manually configure server settings or additional server types radio option, then click [Next]


Outlook 2013 2
  • Select the POP or IMAP option and click [Next]


Outlook 2013 3

Complete the empty fields:
  • Your Name: The name displayed when people receive your emails
  • Email Address: The email address you are sending from
  • Account Type: Select POP3 or IMAP from the drop down
  • Incoming mail server: pop.example.com or imap.example.com where example.com is your domain name
  • Outgoing mail server: smtp.example.com where example.com is your domain name. Alternatively, you can enter your Internet Service Provider’s (ISP) outgoing mail server
  • User Name: Your full email address. eg. johnsmith@example.com
  • Password: The password used for this email account. It is up to the end user to decide if they want to create a new Outlook Data File or not. This choice does not affect the connection to our servers


Outlook 2013 4
  • Click [More Settings]
  • Select the Outgoing Server tab
  • Select My outgoing mail server (SMTP) requires authentication and Use same settings as incoming mail server


Outlook 2013 Email Setup Tutorial

Select the Advanced tab.
Users can choose whether to use SSL or not, both are supported on our servers

Without SSL Encryption
  • This server requires an encrypted connection (SSL) = Unselected
  • Change the Outgoing server (SMTP) number to 587
  • Use the following type of encrypted connection = None

With SSL Encryption
  • This server requires an encrypted connection (SSL) = Selected
  • Change the Outgoing server (SMTP) number to 465
  • Use the following type of encrypted connection = SSL


Outlook 2013 6
 
  • Click [OK]
  • Click [Next] then [Finish]
This completes the setup of your email account in Outlook 2013.
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