How to add a new user in the Console or re-assign a license

Overview

Step by step instructions on how to manage the Office 365 service via the Reseller Console

 

To Create New User

  1. Log into your TPP Reseller Portal
  2. Place your mouse over Domains -> Manage Customer Domains
  3. Select the domain you would like to manage
  4. Click on Office 365 Email

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4. Click on Create email

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5. Enter the new email address you wish to create and the user details

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6. Select the license to use (if you do not have one available you may need to purchase one)

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If you wish to create a new user using an existing license you will need to remove it first. To remove the license:

To unassigned licences

  1. Log into your TPP Reseller Portal
  2. Place your mouse over Domains -> Manage Customer Domains
  3. Select the domain you would like to manage
  4. Click on Office 365 Email
  5. Find the email address under the Email Accounts section and click Edit

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5. Under Assign licenses untick the box and hit Save

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