FTP Accounts

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Overview

You can use this interface to create and manage your website's File Transfer Protocol (FTP) accounts. FTP allows you to manage your website's files. 

 

Add FTP Account

To create an FTP account, perform the following steps:

  1. Enter the desired username in the Log In text box.
  2. Select the desired domain from the Domain menu.
  3. Enter and confirm the new password in the appropriate text boxes.
  4. Enter the FTP account's home directory.
  5. Enter the disk space quota, or select Unlimited.
  6. Click Create FTP Account. The new account will appear in the FTP Accounts table. 

 

Change Password

To change an FTP account's password, perform the following steps:

  1. Click Change Password for the FTP account for which you wish to change the password. 
  2. Enter and confirm the new password in the appropriate text boxes.
  3. Click Change Password.

 

Change Quota

 

To change an FTP account's quota, perform the following steps:

  1. Click Change Quota for the FTP account for which you wish to change the quota.
  2. Enter the disk space quota, or select Unlimited.
  3. Click Change Quota.

 

Delete

To remove an FTP account, perform the following steps:

  1. Click Delete for the FTP account that you wish to remove.
  2. Click the desired deletion option:

    • Delete Account — Remove the FTP account only. This will not remove the files that the FTP account's home directory contains.

    • Delete Account and Files — Remove the FTP account and all of the files that the FTP account's home directory contains.

       
    • Cancel — Do not delete the account.

 

Configure FTP Client

Important:

 You must install the FTP client on your computer before you download and run the script file.

  • For instructions, visit the FileZilla™ or Core FTP websites for Windows® computers, or the Cyberduck website for MacOS® computers.
  • If you encounter problems when you try to automatically configure your FTP client, ensure that your client is properly installed on your computer. If problems persist, consult your FTP client’s documentation.

To configure an FTP client, perform the following steps:

  1. Click Configure FTP Client for the desired FTP account.
  2. Click FTP Configuration File under the desired FTP client's logo. You can choose between FileZilla™, Core FTP, or Cyberduck.

    Note:

    cPanel, Inc. currently only supports these three FTP clients for auto-configuration.

    • To use another client, manually configure the client yourself.
    • Click Instructions to view detailed instructions for your chosen client.
  3. Open the configuration script file that downloaded to your computer. The FTP client automatically opens, configures itself, and connects to your FTP server.

 

Special FTP Accounts

The Special FTP Accounts section of the interface lists your cPanel account's administrative FTP accounts.

These include your cPanel account's primary FTP account and a log maintenance account.

For information on how to configure an FTP client to access one of these accounts, read the Configure FTP Client section of this document.

You cannot delete FTP accounts from the Special FTP Accounts section of the interface.

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