cPanel Backup



The Backup interface allows you to download and store your files, databases, forwarders, and filters in a backup file.


Backup contents

When you back up your /home directory, the backup file includes the following files:

  • All of the files that you own.
  • Files that you do not own but can access.


Backup files do not include files from your /home directory that you do not own and cannot access.


Download a Full Web Site Backup 

Click Download a Full Web Site Backup to create, download, or store a full backup file. A full backup file includes your /home directory, databases, email forwarders, and filters.


  • You cannot use a full backup file to restore your website through the cPanel interface. Contact your system administrator for assistance.
  • You must download and compress the backup file before you attempt to restore it.
  • After you decompress the backup file, you can upload and restore individual portions of your website that the full backup file contains.
  • The backup process for an account near or over its quota may fail because the system cannot write necessary files, such as a database lock file.


Generate a Full Backup

To create a new full backup, perform the following steps:

  1. Select a storage option from the Backup Destination menu:
    • Home Directory — Select this option to save the backup file on the server.
    • Remote FTP Server — Select this option to use FTP to store the backup file on a remote server.
    • Remote FTP Server (Passive Mode Transfer) — Select this option to use passive FTP to store the backup file on a remote server.
    • SCP — Select this option to use secure copy protocol (SCP) to store the backup file on a remote server.
  2. Select a notification option:
    • To receive a notification when the backup finishes, enter your email address in the available text box.
    • If you do not wish to receive a notification, select Do not send email notification of backup completion.
  3. If you selected Remote FTP ServerRemote FTP Server (Passive Mode Transfer), or SCP from the Backup Destination menu, enter the remote destination's information in the available text boxes.
  4. Click Generate Backup.


Account Backups

To download an existing full backup file to your computer, select the desired backup file's filename from the Account Backups menu.


Partial Backups

Partial backup files store individual sections of your account. 


Download a partial backup

To download your entire /home directory, your SQL databases, or your email forwarders and filters, click the desired items. This method downloads the backup as a .gz file to your computer.


The Email Filters backup files only store the domain account-level email filters


Restore a partial backup

To use a partial backup to restore a portion of your website, perform the following steps:

  1. Click Choose File under the appropriate heading.
    • For example, to restore a MySQL® database, click Choose File under the Restore a MySQL Database heading.
  2. Select the backup file from your computer.
  3. Click Upload to restore that portion of your website.


System Backups


The System Backups section of this interface only appears if your hosting provider has enabled system backups. 

Use this section of the interface to download a compressed copy of your website’s files. You may select the most recent monthlyweekly, or daily backup.

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