The following reasons can cause your cPanel suspension:
- When the cPanel hosting is overdue, but payments have not been received;
- If cPanel email account has been compromised, keeps sending spam;
- If your web contact form doesn't have captcha setup in place to validate, bots fill out your online forms and send out spam
- If the website or email service receives phishing abuse
- If the website or email service is involved in any illegal activity or breach of policy.
Our customer care team will send a notification to you, but if your services have been suspended and we haven't yet contacted you, please contact us to rectify the issue.