Before you can configure email software to send and receive emails from our servers, you must:
Purchase a cPanel or Cloud hosting subscription service
Create an email account on our cPanel or Cloud hosting servers
Ensure you have your incoming, outgoing, username and password details ready to go
Once you have done this, you can configure your email software to connect to the email account you created on our servers.
Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use Microsoft Outlook. For further assistance in using Microsoft Outlook 2013, please seeMicrosoft's Outlook 2013 support pages.
Setup an email account in Outlook 2013 website tutorial
Open Microsoft Outlook 2013
Click File
Click Info from the left side menu
Click Account Settings
Select the Account Settings...option from the drop down
Under the Email tab, click New
Note: If you're making changes to an existing account, you will see a list of email accounts that exist within Outlook 2013 under the Email tab. Double click on the email account you wish to make changes to, then skip to step 9
Select the Manually configure server settings or additional server types radio option, then click [Next]
Select the POP or IMAP option and click [Next]
Complete the empty fields:
Your Name: The name displayed when people receive your emails
Email Address: The email address you are sending from
Account Type: Select POP3 or IMAP from the drop down
Incoming mail server: pop.example.com or imap.example.com where example.com is your domain name
Outgoing mail server: smtp.example.com where example.com is your domain name. Alternatively, you can enter your Internet Service Provider’s (ISP) outgoing mail server
User Name: Your full email address. eg. johnsmith@example.com
Password: The password used for this email account. It is up to the end user to decide if they want to create a new Outlook Data File or not. This choice does not affect the connection to our servers
Click [More Settings]
Select the Outgoing Server tab
Select My outgoing mail server (SMTP) requires authentication and Use same settings as incoming mail server
Select the Advanced tab. Users can choose whether to use SSL or not, both are supported on our servers
Without SSL Encryption
This server requires an encrypted connection (SSL) = Unselected
Change the Outgoing server (SMTP) number to 587
Use the following type of encrypted connection = None
With SSL Encryption
This server requires an encrypted connection (SSL) = Selected
Change the Outgoing server (SMTP) number to 465
Use the following type of encrypted connection = SSL
Click [OK]
Click [Next] then [Finish]
This completes the setup of your email account in Outlook 2013.
