User Manager

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Overview

The User Manager interface allows you to manage your Subaccounts. Subaccounts use the same login and password information for email, FTP, and Web Disk services. The system synchronizes the password of each of the Subaccount's allowed services.

This interface also allows you to merge email, FTP, and Web Disk accounts into a single Subaccount or link existing service accounts to Subaccounts.

 

Link accounts

If any email, FTP, or Web Disk accounts use the same username, the User Manager interface allows you to merge those accounts into a Subaccount.

  • The User Manager interface groups any service accounts that you could merge. 
  • To merge the accounts, click Link. If you do not wish to merge the service account, click Dismiss and the User Manager interface will no longer present the merge option for that account.

 

Add Subaccount

To add a Subaccount, perform the following steps:

  1. To create a new Subaccount, click Add User.
  2. Enter the user's name in the Full Name text box.
  3. Enter the username in the Username text box.
  4. If you manage more than one domain, select the appropriate domain from the Domain menu.
  5. Enter a contact email address for the user. 

  6. To send an email to the user to set their own password, select the The user will set the account password option and proceed to step 8. To set the password yourself, select the Set the user's password option and proceed to step 7. 

  7. Enter and confirm the new password in the appropriate text boxes. 
  8. Select the Subaccount's services.  

  9. Click Create, or Create and Add Another User to add another account.

 

Services 

Email allows you to enable the Subaccount's email address.

Option
Description
Quota

The Quota option defines how much hard drive space the Subaccount may use to store email.

 

FTP allows you to manage your website's files. 

Option
Description
Quota

The Quota option defines how much hard drive space the Subaccount user may use in their specified home directory. 

Home Directory

The Home Directory text box allows you to specify the Subaccount's FTP home directory.

 

The Web Disk utility allows you to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software).

Option
Description
Home Directory The Home Directory text box allows you to change the Subaccount's Web Disk home directory.
Permissions

This option allows you to specify the Subaccount's home directory permissions.

  • Read-Write — This setting grants this Subaccount access to read and write files inside the directory.
  • Read-Only — This setting only grants this Subaccount access to read files inside the directory.
Authentication 

 

You must enable Digest Authentication if you use Windows® Vista, Windows® 7, or Windows® 8, or Windows® 10 and you access Web Disk over a clear text, unencrypted connection. You do not need to enable Digest Authentication if you meet the following conditions:
  • The domain has an SSL certificate that a recognized certificate authority signed.
  • You can connect to Web Disk with SSL over port 2078.

 

Note:

Do not enable Digest Authentication if the domain uses a signed SSL certificate.

 

Edit Subaccount

To edit a Subaccount, click Edit. You can adjust the following Subaccount properties within this section:

  • Full name — The Subaccount's user's first and last name.
  • Contact Email Address — An alternate email address for the Subaccount's user. 

  • Security Information — Update the Subaccount's password.

  • EmailFTP, and Web Disk — The Subaccount's access to email, FTP, and Web Disk services.

 

Delete Subaccount

In the accounts list, the cPanel account and logs account include a star (starimage.png) on their avatar. You cannot remove remove these accounts.

To delete a Subaccount, click Delete and then confirm that you wish to delete the account. 

Warning:

If you delete a Subaccount, the system will remove all of the Subaccount's services.

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