Initial Account Set-Up

Welcome to the TPP Wholesale Partner Program! We're excited to have you as a partner. As a partner, you'll be able to resell high-quality and reliable website services such as domain names, web hosting, VPS, SSL certificates and many more.

Once you have received your login details to your reseller admin panel, here are a few things to tick
off the list to ensure you are ready to start taking on clients.

1. Setup default payment option:

  1. Login to your Admin Panel
  2. Hover over Finances and click ‘Payment Preferences
  3. Enter in your credit card details under ‘Add New Card’
  4. Under ‘Default payment option’ click on the credit card you entered and set as default
  5. For Australian partners, there is also an option to deposit funds into a prepaid account

2. Manage your account notifications:

  1. Login to your Admin Panel
  2. Hover over Account Settings and click on ‘Manage Account
  3. On the right-hand side, you’ll see ‘Notification Settings’ there you can turn on/off the
    notifications you would like you/your clients to receive.


3. Choose your selling options

The TPP Wholesale Partner Program offers various selling options to meet your business needs. By default, partners can manage orders for customers within the reseller admin panel without any additional set up required. 

Click here to learn more about the selling options available and how to choose the right one for your business.


4. Subscribe to service alerts (Optional)

The Service Alerts Status page is updated as soon as information becomes available. As such, you
will not be required to contact our Support team as the first stage of investigating potential disruptions
and can now refer to our new platform.
Features include:

  • Live feed on current and historical incidents
  • Filter by components for ease of search
  • Subscribe to updates by email or SMS
  • Explanatory pop-ups indicated by question mark icons for more information

Visit the Service Alerts Status page here and click the 'Subscribe to Updates' button in the top right of the page.


5. Edit and brand your email templates (Optional)

Upon the creation of your account, email templates will automatically be generated to service your customers when managing or making transactions with their customer account. The header, footer and body of these email templates can be edited using the GUI or HTML editor in your reseller admin panel here.

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