How to add an Email Alias in Microsoft 365

Step by step instructions on how to add an email alias Microsoft 365. Global Administration rights are required to add an email alias. If you do not have these assigned to your Admin user then please contact our Support Team. 


  • Visit 
  • Login using the Microsoft 365 Admin Credentials (Instructions on how to do this can be found here)
  • On the left hand side, click Users then click Active Users
  • Click the user you would like to add an Email Alias to 
  • Under Aliases, select click Manage username and email

  • Under Aliases, enter the Alias that you would like to have against the mailbox and then click Add


  • Please be aware that Microsoft may take up to 24 hours for any new aliases to update in Microsoft 365
Was this article helpful?
0 out of 0 found this helpful